Responding to Topics or Responses

After someone starts a topic, you can reply to the topic or to one or more of its responses.

To respond to a topic, do the following:

1. On the Topic tab in the upper pane, select the item to which you are responding.
2. Right click the topic and select Respond.

   The New Topic dialog box opens.

3. On the Topic tab in the New Topic dialog box, type the title of your response in the Title field.
4. Type your remarks in the Content field.

5. Use the Options tab if you want to send the topic to specific team members, assign a priority to the topic, or indicate a status for the topic.

   1. Select the Options tab.
   2. Click Add. The Select Topic Recipients dialog box opens.
   3. Select the team members from the list, then click Add.
   4. To assign a priority to the topic, select Low, Normal, or High from the Priority list.
   5. To specify a topic status, select either Active or Inactive from the Status list. The default status is Active.

6. If your administrator created additional topic properties, you can access them on the Custom tab.

   1. Double-click a custom property on the Custom tab to open the Edit Property dialog box.
      

   2. Type or select a new value for the property by double-clicking on the field:

      integer, text, and real fields	Value is a text box.
      enumerated types and user IDs	Value is a list box.
      dates and times	Value has a Date check box and a Time check box, each of which is followed by a date or time in the format for your locale.

      Note: To enter a blank value for a GroupList or UserList property, click on a selected row to deselect it. When the item is no longer highlighted, click OK.

   3. Click Apply.

7. Use the Attachments tab if you want to attach a file, note, or graphic with your topic.

8. Optionally, select the Comment tab to add additional notes or a comment in the Comment for new revision field.

9. Click OK.

   This action enters the new response as a child of the topic.

If the tree format is selected, the response appears in relation to other parts of the threaded conversation. The response title, your user name, and the time stamp also display. If the list format is selected, the list displays the same information, but includes one additional column, Description, which shows the first few words in the response text.