Specifying Change Request Solutions
Use the Solution tab to specify a workaround for the problem and to document how this change request was resolved.
To specify change request solutions, do the following:
- Click the Solution tab.
- Optionally, in the Work around field, type the steps you can follow to work around the problem.
- Optionally, in the Fix field, type the solution to the problem. The Fix field is usually completed by the user who fixes the code. In this field, the application can accept a maximum of 20K characters, but your database may accept fewer characters.
- Click Apply.