Enabling server auto-reconnect

This topic describes how to enable server auto-reconnect.

Overview

If a client loses its network connection, users are disconnected from the Server. The reconnect time-out option determines the amount of time the client has to reestablish the connection. The client attempts to reconnect only if the user is trying to send a command to the server. A reestablished connection contains the full context of the lost connection. If the client successfully reestablishes its connection to the server within the window of time set in the Reconnect timeout option, users can continue working in the application. They do not have to close their projects, log in again, and reestablish their view settings.

Note: You can change the reconnect time-out for running server configurations. It does not work when the server has been restarted. When a server must be restarted, the client cannot automatically reconnect to the server. Also, if you enabled the Reconnect timeout and the Inactivity timeout options and the Inactivity timeout time is shorter, the user may be logged off before the client can reestablish the connection.

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Changing the reconnect timeout

To change the automatic reconnect timeout:

  1. Open the Server Administration tool and select the server configuration that you want to modify.

    Note: If you are using the client, you will be able to administer remote servers only.

  2. Click the Configure Server shortcut in the shortcut pane, or choose Tools > Administration > Configure Server from the main menu. This opens the Configure Server dialog box.
  3. Select the General tab.
  4. Check Reconnect timeout.
  5. Type the number of minutes in the text box to set the Reconnect timeout value. The default time is 30 minutes.
  6. Click OK to apply your changes.

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