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Controlling the Behavior of an Item in a Step
Workflow Designer allows you to control the behavior of an item at a particular step. You can specify:
- Who will be asked to accept responsibility for an item that has reached a particular step.
- Who will be allowed to modify that item. For example, while everyone who is asked to accept responsibility for an item must be allowed to edit it, you might want additional personnel, such as administrators or team leaders, to be able to edit that item at this step.
- How long a user will have to accept responsibility for an item at a given step. For example, if this step is a critical one and the first user does not accept responsibility in a specified amount of time, another user will be asked to accept responsibility.
- How long a user will have to perform the tasks necessary at a given step before editing the item. For example, source code may need to be modified before a change request can be marked fixed.
- Who monitors the progress of an item as it reaches a particular step.
- Who is notified when exceptions occur in the workflow process. For example, an item at a particular step may exceed the time allowed for the step to complete or all participants may decline to accept responsibility for the item at that step.
You specify these settings using Workflow Designer, but StarTeam Notification Agent must be running to enforce your notification settings in real time.
