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Responsibility Request Message
The responsibility request message, also known as the step notification message, is sent to the users defined on the Participants tab for the step. There are two default messages. One asks users to accept or decline responsibility for an item when the item enters that workflow step. It is sent when either the Http Server Address field or the Mail Store Address field has a value.
The second is sent when both the Http Server Address field and the Mail Store Address field are empty. It does not require a response.
You can create your own responsibility request (step notification) message to replace these messages.
Subject Line for Default Message that All Messages
Request: Responsibility assignment request for {{type-name}} {{property
name="@primary-descriptor"}} at workflow step {{property name="@workflowproperty"}}.
Body of Default Message that Expects an Email Response
This is a request to handle the item indicated below. If you accept, responsibility for the item will be assigned to you.
Use this link to accept: {{responsibility-assignment method="mail" response="accept"}}
Use this link to decline: {{responsibility-assignment method="mail" response="decline"}}
{{property-table contents="standard"}}
{{part-boundary}}
<HTML><HEAD></HEAD><BODY>This is a request to handle the item indicated below. If you accept, responsibility for the item will be assigned to you. <P><A href="{{responsibility-assignment method="mail" response="accept"}}">Click here if you accept</A> <BR><A href="{{responsibility-assignment method="mail" response="decline"}}">Click here if you decline</A> <P>{{property-table contents="standard"}}
</BODY></HTML>
The email message includes “Click here if…” links. Clicking the link invokes the browser if method="http" was used, or creates a new email message if method="mail" was used.
