Application timeouts

Problem: Operations from an application that connects to OpenText Service Virtualization Server are timing out. Applications could include the Designer, Resource Manager, and other applications such as the OpenText test automation tools (OpenText Professional Performance Engineering, OpenText Enterprise Performance Engineering, OpenText Functional Testing).

Solution: Modify the timeout setting in the application's configuration file.

1. Open the relevant application's configuration file. For example:

   • For the OpenText Service Virtualization Designer: VirtualServiceDesigner.exe.config, located by default in C:\Program Files\OpenText\Service Virtualization Designer\Designer\bin.
   • For the OpenText Service Virtualization Resource Manager migration tool: ResourceManager.exe.config, located by default in C:\Program Files\OpenText\Service Virtualization Server\Server\bin.

2. Add the following key and modify the default timeout value of 5000.

   <appSettings>
   <add key="SeV.Global.PingTimeout" value="5000" />
   </appSettings>