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# Frequently Asked Questions (FAQs)

View some common questions and answers on Service Virtualization Management.

Why can't I place services into Learning mode? You can only place virtual services into Learning mode from within the Service Virtualization Designer, in an open project. How can I refresh the data? Data is automatically refreshed several times per minute. How can I see which server I am connected to? Click the Server tab. The servers to which you are connected are selected in the left pane. Can I see any additional information for a specific service? In the Services tab, click a service name to: view a summary of service details change the service mode view notifications of errors, warnings, and informational messages view/manage the service's user access permissions I can't change the data model for one of my services. What's the problem? When a service is in learning or simulation mode, you cannot change the simulation models. You must first stop the learning or simulation session. Can I see which agents are deployed on the server? Yes. In the left pane of the Servers tab, select a server. Then click Manage Agents to view details of the agents. Where's the best place to deploy new services? Consult the server statistics in the Home tab Dashboard to determine which Service Virtualization Server has the lightest load.

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