Help options
The TruClient help options will enable you to get up and running quickly, and to make the best use of TruClient functionality.
Online and local help centers
This Help Center provides you with comprehensive user assistance. You can access the Help Center on the Web, or use the locally installed Help Center (we recommend you use the online help for the most up-to-date content).
For details on accessing local help on a TruClient Standalone machine, see Download Help Center (local help is already included in TruClient in VuGen).
Interactive guidance
TruClient includes interactive walkthroughs and guidance, providing help within the TruClient application with onboarding, product tours, and more. You can use the walkthroughs to quickly get started with TruClient, and benefit from the info and tips provided to get the most out of the product features.
Note:
-
Interactive guidance requires an active internet connection.
-
Interactive guidance is currently supported for:
- TruClient in VuGen: TruClient Web protocol in Chromium, TruClient Browser (available in TruClient 12.62 or later), and IE browsers
- TruClient Standalone: TruClient Web protocol in Chromium (available in TruClient 12.61 or later), TruClient Browser (available in TruClient 12.62 or later), and IE browsers
- TruClient Lite
Interactive guidance is available as soon as you open TruClient, by clicking the icon in the bottom right of the TruClient Development window:
In the displayed How Can I Help You? window, select a walkthrough or other assistance from the Help or Tasks tabs. You can also access TruClient videos, or search the Help Center (type your question at the top of the box).
To disable interactive guidance:
- Open the TruClient General Settings dialog box and select the Interactive Options tab.
- In the Interactive Guidance Settings section, clear the checkbox for Enable interactive guidance.
- Restart TruClient.
