Known issues - Web Add-in

This section contains general troubleshooting and limitation information about working with the Web Add-in.

Object Identification

Using scaling settings other than 100%

Zooming in or out on your web page, or using Windows scaling settings other than 100%, may cause UFT to behave unexpectedly. For example, you may experience differences when highlighting or recognizing objects.

To avoid errors, set the Windows settings to display all text and apps at 100%.

For example:

  • On Windows 7, browse to Control Panel\Appearance and Personalization\Display and select Smaller - 100% (default).
  • On Windows 10, browse to Control Panel\Appearance and Personalization\Display, and click set a custom scaling level. Then select 100% from the dropdown list.
Using the Web and Siebel Add-ins together

If you open UFT with the Siebel Add-in loaded, the Web Add-in does not appear in the Object Identification dialog box.


Change the value of the HKEY_CURRENT_USER\Software\Mercury Interactive\QuickTest Professional\MicTest\Packages\SiebelPackage\Settings\AllowWebToConfig registry key value to 1.

Empty values returned

If your application objects do not implement the aria-selected attribute in the application's controls, certain description properties return empty values.

Affected properties include: selected, items count, selected items, selection, and value return empty values.

Dynamically generated child WebTree objects

If the child items in a WebTree object are generated dynamically, UFT may not be able to select the items in the tree automatically using the .Select method. 

Specifically, this may occur when the child objects are not visible or present in the application until the parent node is expanded.

Workaround: Manually add steps to make the nodes visible or expand tree nodes to create the object in the application.

Bootstrap libraries

Objects in a BootStrap library that use the <a> element with both the btn and disabled classes cannot be recognized by UFT.

These classes disable pointer-events, which are required for UFT object recognition.

Back to top


Autocomplete during recording sessions

Autocomplete is not supported during recording sessions. When recording on an autocomplete control, enter the full string instead of selecting the suggestion provided by the control. The step is recorded in the same way as other (non-autocomplete) controls.

Workaround: You can disable the AutoComplete feature in Microsoft Internet Explorer by selecting Tools > Internet Options > Advanced and deselecting the Use inline AutoComplete under the Browsing options.

Recording WebTree objects with child objects

If a WebTree object contains separate objects inside the tree (such as a checkbox object), these child objects are not recorded.

Workaround: Do one of the following:

Spy on the child object

Do the following:

  1. Spy on the child object to get the relative Xpath value of the tree item.
  2. Then, add a WebTree.Select method, with the Xpath value you retrieved from the spy for the XPath argument of the .Select method.
Add the object manually

Add the object into the object repository and manually add it to the test or component.

Back to top

Recognition of WebTable Test Objects

Objects embedded in Web tables

If you are recording actions on objects embedded in a Web table, these actions may not be recorded properly. Readjust your test after recording as necessary.

Integrating with tests created in QuickTest 9.5 or 10.00

By default, when using the UFT Web Add-in, UFT recognizes any HTML table as a WebTable test object.

However, in QuickTest 9.5 or 10.00, the default behavior was to ignore HTML tables with one row and one column during Object Spy, learn, and record sessions.

In specific situations, this changed default behavior may result in differences when learning new test objects or when running steps containing Web test objects that were learned in QuickTest 9.5 or 10.00. For example, the ChildObjects method may return a different value for parent objects that contain Web tables.


Back to top

WebAgGrid test objects


Checkpoints on WebAgGrid test objects only validate table content that is available in the DOM.

  • Operations of collapsed rows or columns may behave unexpectedly. To avoid errors, ensure the row or column is expanded before running your test.
  • Operations on a row or a column with a large number may behave unexpectedly.



If a WebAgGrid object is sorted by column, the column cannot be identified by the GetCellData method.

Note: GetCellData steps will fail only for the sorted column. All other columns are identified successfully.

Workaround: Remove sorting on the column and run your test again.

For more details, see the WebAgGrid object in the UFT Object Model Reference.

Back to top

WebUIGrid test objects

Checkpoints on WebUIGrid test objects only validate table content that is available in the DOM.

Back to top

See also: