Micro Focus UFT One Log Manager

Micro Focus UFT One Log Manager is a comprehensive log management tool for technical support representatives. You can enable logging for agents, add-ins, and tools, specify log settings, and collect log files.

Launch Micro Focus UFT One Log Manager

Run UFTLogManager.exe located in the <UFT One installation folder>\bin folder to launch Micro Focus UFT One Log Manager.

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General Settings

This pane enables you to configure general log settings for all agents, add-ins, and tools.

  1. Select the level of information to be included in the log file.

    Level Description
    ALL Logs all information.
    DEBUG Logs debugging information, warnings, errors, and diagnostic information.
    ERROR Logs error events that prevent normal program execution but still allow UFT One to continue running.
    FATAL Logs very severe error events that might cause UFT One to terminate.
    INFO Logs informational data.
    OFF Disables logging.
    WARNING Logs potentially harmful situations.
  2. Select a folder to save the log file.

  3. Click Apply the same settings for UFT One, Automation Agent and Remote Agent to apply the same settings for UFT One and all agents.

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UFT One, UFT One Automation Agent, UFT One Remote Agent, BPT Remote Agent, ComWrapper Remote Agent

These panes enable you to define specific log settings for UFT One and agents.

  1. In the Initialization File text field, accept the default filename or specify a different one.

    In the initialization file, you can specify additional settings that control the logging process. For details on customizing an initialization file, refer to the default file by clicking the Open… button on the right.

  2. Specify the path to save the generated log files.

    If you have defined the path in the initialization file, the Log Manager automatically displays the configured path.

    Click Apply to all to apply this setting to all agents, add-ins, and tools.

    The Actual Location text field shows the name of the generated log file in the specified path.

  3. Accept the default values for the File size and Number of files text fields.

    To modify the default values, you must select a log category first.

  4. Select a log category. For each log category, you can modify the log level for the category.

    Note: You can select only one category. For different categories, the name of the generated log file varies, which can be indicated by the Actual Location text box.

  5. Click Restore Defaults to restore all options on the pane to their defaults.

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RDP Autologon

If you are testing on locked, logged off, or disconnected remote computers, you can enable logging for RDP autologon. This may help you identify errors, troubleshoot, and address problems.

  1. Prerequisites: To enable logging for RDP autologon, you must add the following registry keys:

    Tip: The required registry keys are automatically added if you select Enable Logging. You can click Go to Registry to check whether all required key settings are correct.

    1. Create a new DWORD value EnableRDPLog=1.

      32-bit: Create the value in HKEY_LOCAL_MACHINE\SOFTWARE\Mercury Interactive\QuickTest Professional\MicTest.

      64-bit: Create the value in HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Mercury Interactive\QuickTest Professional\MicTest.

    2. Create the following registry keys in HKEY_LOCAL_MACHINE\SOFTWARE\Mercury Interactive\QuickTest Professional\MicTest.

      "AutoLogonDebugLogLocation"="c:\\temp"

      "AutoLogonDebugLogEnabled"=dword:00000001

      "AutoLogonScreenshotsLogEnabled"=dword:00000001

  2. Accept the default path for storing the generated log file.

    You can click the dot button to open the folder, or click Apply to all to apply this setting to all agents, add-ins, and tools.

  3. Click Restore Defaults to restore all options on the pane to their defaults.

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Run Results Viewer

This pane enables you to define specific log settings for the Run Results Viewer.

  1. In the Initialization File text field, accept the default filename or specify a different one.

    In the initialization file, you can specify additional settings that control the logging process. For details on customizing an initialization file, refer to the default file by clicking the Open… button on the right.

  2. Select a log level.

    The available options include Off, Application, Fatal, Error, Info, and Full.

    • The Application level indicates that events that have occurred within the Run Results Viewer are logged.

    • The Full level indicates that all information are logged.

  3. Specify the path to save the generated log file.

    If you have defined the path in the initialization file, the Log Manager automatically displays the configured path.

    Click Apply to all to apply this setting to all agents, add-ins, and tools.

    The Actual Location text field shows the name of the generated log file in the specified path.

  4. Click Restore Defaults to restore all options on the pane to their defaults.

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UFT One Add-in for ALM

This pane enables you to define specific log settings for UFT One Add-in for ALM.

  1. In the Initialization File text field, specify a log configuration file.

    In the initialization file, you can specify additional settings that control the logging process.

  2. Specify the path to save the generated log files.

    If you have defined the path in the initialization file, the Log Manager automatically displays the configured path.

    Click Apply to all to apply this setting to all agents, add-ins, and tools.

    The Actual Location text field shows the name of the generated log file in the specified path.

  3. Specify the file size and the number of generated log files.

  4. If you defined an initialization file, the log categories configured in the file will be displayed on the pane. Select a log category. For each log category, you can modify the log level for the category.

    Note: You can select only one category. For different categories, the name of the generated log file varies, which can be indicated by the Actual Location text box.

  5. Click Restore Defaults to restore all options on the pane to their defaults.

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Collect Log Files

This pane enables you to compress all log files into a ZIP file, save the ZIP file to a local folder, and email it to other support personnel or developers.

Include System Information

Select whether to include system information in the log files. This option is selected by default.

The system information is generated using MSInfo32.exe. If you are concerned about privacy, run MSInfo32.exe to see what information is generated before you decide to include this information.

All Logs/Only logs from Select to collect all logs (default) or only logs generated from a particular date. If you select to collect only logs generated from a particular date, you must select a date.
Zip Logs

Click this button to compress logs.

Once the ZIP file is successfully created, you are prompted to choose whether to email the file.

If you select Yes, a pre-configured email window opens, with the ZIP file automatically attached. You may add the email subject and modify the recipient list. The email is only sent when you click Send.

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