Known issues - UFT One programs
Relevant for: GUI tests and components and API testing
This topic describes general troubleshooting and limitations when working with UFT One.
UFT on Windows 10 and later
- If your UFT One installation behaves unexpectedly, such as remaining on top and hiding other applications, or has issues with recognizing top window test objects, see KM01339230 for a workaround.
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Microsoft no longer officially supports WSE, which UFT One uses to run web service testing using WSE security settings.
UFT One affected by a Windows update
Some Windows updates (for example from 101803 to 101903) affect the installed UFT One program and prevent UFT One from working properly.
Root cause: The Windows update deletes some registry keys required by UFT One.
Solution:
UFT One versions 2021 R1 and later: |
The first time you open UFT One after the Windows update, UFT One runs a registry repair program that fixes registry errors caused by the update. |
UFT One versions 2021 and earlier: |
Repair the UFT One installation:
Note: If you need to avoid an installation repair, contact the Micro Focus support team to obtain an execution script that fixes this issue. |
UFT One program tools
You cannot use some of the UFT One tools when the UAC (User Account Control) option in is set to ON.
Workaround: Temporarily turn off the UAC option while using these tools, by doing the following:
For Microsoft Windows 7: |
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For Microsoft Windows 10 and later: |
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Characters do not display correctly
UFT One does not fully support UTF-16 surrogate pairs and combining characters. The Run Results Viewer and some user interface elements in UFT One do not display these characters correctly.
UFT One and DEP (Data Execution Prevention)
On Windows 7 64-bit operating systems, UFT One behaves unexpectedly when the DEP (Data Execution Prevention) flag is set to Always On.
Workaround: Switch off the DEP, or modify its settings to be ON only for important operating system processes.
Running UFT One and different user accounts
UFT One supports running tests from multiple instances of UFT One simultaneously on the same machine in different Windows sessions. When UFT One is launched by a different user account than the application you are testing, the following UFT One functions may behave unexpectedly:
- Recording
- Running tests
- Spy
Workaround: Launch the application through UFT One, for example, using the Record and Run settings.