Send AI Object Identification feedback

This topic is relevant for OpenText Functional Testing and OpenText Functional Testing for Developers.

When using AI to inspect your application for objects, you can provide feedback about the object identification. Send generic feedback OpenText to help improve the identification in the future, or provide specific details when requiring assistance.

In this topic:

Overview

Using the feedback tool, you can comment on how well AI Object Inspection identified the objects in your application.

You can specify various types of feedback: 

• General comments

• Comment on the classes chosen for identified objects

• Mark objects that were not identified at all

Save your feedback locally, and attach it to a support ticket.

Your comments can be used to assist you with object identification in your application. In addition, the comments can be considered when the AI object identification capabilities are upgraded, and help build a better engine over time.

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Open the AI Object Identification Feedback window

When inspecting the objects in your application using AI, after the object identification is completed, click Send Feedback.

The AI Object Identification Feedback window opens, displaying your application and highlighting the objects detected by AI.

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Register and log in to the feedback server

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Enter your feedback

You can provide various types of feedback:

Feedback Type	Enter your feedback
General comment	Click to expand the right-hand pane and enter your comments in the input box.
Approve or reject the identification of a specific object's type	Hover over an identified object. You can see the object class and associated text. Give a thumbs up or thumbs down .
Comment on the identification of a specific object	When you give a thumbs down , enter a comment in the box that opens.
Mark additional objects that were not identified	Click Mark an object . Move and resize the highlighted grid to fit the object that you want to mark. Enter an object type and press Enter. The object type can be one of the types supported by AI-based testing or a suggestion for a new type. See AI-based testing: Supported object types. To remove an object from the list of objects you marked, click the object in the application and then click the delete icon.
Blur sensitive data	If your application displays sensitive data that you do not want to include in the feedback that you send, you can blur the sensitive data: Click the Pixelate button. Drag and resize the highlighted area to cover the information you want to blur. Click . Repeat as necessary to blur additional areas.

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Save and send a feedback file

Save your feedback locally and send it to OpenText by opening a support ticket.

To save your feedback:

1. Enter at least one element of feedback.

2. Select whether to include metadata in your feedback (application and device details).

3. Click Next and Download to save your feedback as a zip file on your computer.

4. Click Open file location to locate the file.

5. Use the support link to open a ticket for support and attach your feedback file to the ticket.

After saving your feedback, you can click the exit button to close the feedback windows.

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Send your feedback directly

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Details on metadata collected with your feedback

When you agree to include metadata in your feedback, the following information is sent to OpenText:

Details	Description
OpenText software information	AI context: Mobile or Non-Mobile The AI-based testing software version The OCR software version
Application information	For a mobile application: The mobile device's model, OS type, OS version, mobile app name. For a web application: The browser type, the web page address (URL)

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See also:

• AI-based testing

• AI-based testing: Supported object types

• The AI-based Testing section in the Object Model Reference