Known issues

This topic describes the known issues when working with FT Design.

Step syntax

When writing a step, do not include apostrophes, single quotes, or double quotes in a string.

Example: This step is not valid: Type 'Boy's shirt' into 'Description' field

Back to top

Text recognition

When the cursor is displayed in or near a text string, the text may not be identified properly. Consider adding steps to your test that place the cursor elsewhere before trying to identify or verify text.

Back to top

Soft menu buttons

When writing a script, make sure not to click soft menu buttons. These buttons are not supported when running the script.

Back to top


The following issues exist when you use the built-in Spy to add steps to your script.

Select operation not supported for Web tables For a Web table, only the Click operation is supported when you spy on an object in the table. If you change the operation of a step added by using the Spy to Select, the step run fails.

Back to top

Run scripts

When running codeless scripts, you may encounter the following issues:

Browsers displaying occasional pop ups or bars

Scripts fail to run in the following situations: 

  • Running on a Firefox browser if a pop-up window is displayed at the bottom of the browser.

  • Running on a Chrome browser if a download bar is displayed at the bottom of the browser.

Calendar and table objects Calendar and table objects are only supported in Property Based steps.
Scaling Steps fail to run on computers that use a display scaling level other than 100%.

Back to top

Multiple monitors

When working with multiple monitors, make sure that FT Design and the application you are testing are visible on the primary monitor.

Back to top

Managing changes from multiple sessions

If the same script is modified at the same time in different sessions, the last save overwrites any previous changes. This can happen when different users modify the same script, or even if you opened the same script in multiple browser tabs.

Similarly, you may encounter the following issues:

  • If changes are made to parameters in a Codeless Test and in its associated script, the last changes saved overwrite any previous ones that were not yet synchronized.

    Before editing a previously opened test, script, or unit, you may want to make sure you include any changes saved in another session. To do this, reopen, refresh, or reload the open script, test, or unit.

  • A script or folder might be renamed, moved, or deleted in another session, but you will not be aware of this until you refresh the list of scripts in the script tree pane or the Home page.

    Before renaming, moving, or deleting a script or folder, you may want to make sure you include any changes made in another session. To do this, refresh the script tree pane using the refresh button, or refresh the FT Design browser page.

Back to top

Outdated script parameters

Script parameters are not supported if they were defined before Codeless Tests supported parameters (December 2023). If you had such parameters, you must redefine them.

Back to top

Navigating within FT Design

To open the script editor, displaying the script steps, double-click a script name in the list of scripts in the script tree pane or on the FT Design Home page.

To return from the script editor to the Home page, use the Home button.

Using the browser's Back and Forward buttons to switch between the editor and the Home page is not supported.

Back to top

See also: