Download help centers

Our help centers provide you with comprehensive user assistance.

We recommend that you use the online versions of the help centers for the most recent updates available. If your organization has firewall restrictions that prevent you from using the online versions, you can save the help center files locally.

Note: To view a help center in Internet Explorer, you need to enable Javascript (Active scripting) in your browser settings (Tools > Options > Security > Internet > Custom Level).

Download local help

The following files are available for download. Download the packages that you require (check that the help version matches your product version):

File for download Instructions

LoadRunner_Help_2020.zip

Includes:

  • LoadRunner Help Center (for VuGen, Controller, and Analysis)
  • Function Reference
  • TruClient
For full LoadRunner Professional installations. Download and extract to <LoadRunner root>\help.

VuGen_Help_2020.zip

Includes:

  • VuGen Help Center
  • Function Reference
  • TruClient
For VuGen standalone installations. Download and extract the contents to <VuGen root>\help.
Analysis_API_Help.zip Download and extract the contents to <LoadRunner root>\help.
Protocol_SDK_Help.zip

After you install the Protocol SDK, download and extract the contents of the SDK help ZIP to <VuGen root>\LoadRunner Protocol SDK\documents.

To open the help, click <VuGen root>\LoadRunner Protocol SDK\documents\LR_Protocol_SDK\webframe.html.

VTS_Help.zip After you Install VTS, download and extract the VTS help ZIP to the <VTS root>\VTS\web\admin\Web\help folder.
DevWeb Help Center See DevWeb download page
Network Virtualization Help Center See Network Vitualization download page

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Access local help

When using the local help:

  • For some VuGen components, there is a switch to toggle between online and local mode. To change the display option, select Help > Help Center Options > Open Online or Open Locally.
  • If you are working on a full installation LoadRunner machine, the Help Center Options for all components are set according to the setting in VuGen.

Note: If the online help center is unavailable at the start of a VuGen application session, the Open Online option may be disabled during the whole session with that application.

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