Approvals page

Use the Approvals page to manage approval work items, including requests you submitted, requests assigned to you, managed actions, and approval audit trails.

Access the Approvals page

To open the Approvals page:

In the left navigation panel, click Approvals.
Select the relevant tab for your task.

Approvals page options

The options available in the Approvals page are detailed in the following table.

Tab	Who typically uses it	What you can do
My Requests	Author / Requestor	Track the status of requests you submitted and withdraw requests when permitted. For details, see Submit entities for approval.
My Approvals	Approver	Review pending requests and perform approval actions, such as approve, reject, or reassign. For details, see Review and approve requests.
Version 26.1 Patch 1 and later: Managed Actions	Project admin or users with required permissions	Use Users' Approvals and Users' Requests to reassign approver responsibilities and to withdraw requests when the original user is unavailable.
Version 26.1 Patch 1 and later: Approval Audit Trails	Project admin or users with required permissions	View project-level approval history, filter records, and download audit data.

Managed Actions

Available for: Version 26.1 P1 and later

Use Managed Actions to reassign approval responsibilities or to withdraw requests when a user is unavailable.

To view this tab, you must have Withdraw or Re-assign permissions for at least one entity. For details on configuring permissions, see Set group permissions.

Re-assign approver

Reassign pending approval actions to another eligible approver in the same team and approval level.

To reassign an approver:

Open Approvals and select Managed Actions > Users' Approvals.
Select one or more pending items in the grid.
Click Re-assign.
In the Re-assign Approver dialog, select a user from the dropdown and click Submit.

Withdraw requests

Manage pending and withdrawn requests and withdraw selected pending requests on behalf of unavailable users.

To withdraw requests on behalf of a user:

Open Approvals and select Managed Actions > Users' Requests.
Select the Pending filter.
Select one or more pending requests in the grid and click Withdraw.
In the Withdraw Approval Requests dialog, enter a Withdrawal Reason and click Submit.

Approval audit trails

Available for: Version 26.1 P1 and later

Approval audit trails provide a complete history of project approval activities, including entity status, approvers, decisions, timestamps, and approval flow progress. Use them to track approval activity for compliance and reporting, and download the data when needed.

You can view the Approval Audit Trails tab only if you have permissions to do so.

To view approval audit trails:

Open Approvals and select Approval Audit Trails.
Filter approval records by:
- Approval Status: Pending, Approved, Rejected, Disabled, Re-assigned
- Entity Type: Requirement, Test Plan, Defect, etc.
- Approvers: Filter by specific requestors
You can add additional columns to the view if required.
(Optional) Click Download to save an Excel file of the data for reporting or compliance documentation