Support Matrix

LoadRunner Professional and LoadRunner Enterprise

Software version 2023 R1

The Support Matrix provides up-to-date system requirements and supported environments for installing and running LoadRunner Professional (LRP) and LoadRunner Enterprise (LRE).

The Support Matrix is also known as a Product Availability Matrix (PAM).

In this topic:

     LRP and LRE host requirements 1

     LRE server requirements 1

     LRE web client requirements 1

     Prerequisite software 1

     Load generator requirements on Linux 1

     Virtual Table Server requirements 1

     Cloud computing 1

     Integrations 1

     Supported GUI languages 1

     Product Support Lifecycle 1

LRP and LRE host requirements

This section provides system requirement information for installing the following products on a Windows machine: LoadRunner Professional Full, LoadRunner Enterprise Host, VuGen Standalone, Analysis Standalone, OneLG (standalone load generator), Monitor over Firewall, and MI Listener.

Hardware requirements

This table provides hardware requirements for the products listed above. Memory and CPU requirements vary per protocol and system under test.

Hardware component

Supported / Recommended

Processor

         2 core CPU

         8 core CPU (Recommended)

Processor for UI-level protocols*

         8 core CPU

         16 core CPU (Recommended)

Memory (RAM)

         8 GB

         16 GB (Recommended)

Memory (RAM) for UI-level protocols*

         16 GB

         32 GB (Recommended)

Available hard disk space**

         50 GB

         100 GB; SSD drive (Recommended)

Network card

1 Gbit/s

* For example, Citrix, SAP GUI.

** All drives must have the minimum disk size required: at least 2 GB on the host system drive, and the amount specified in the product installation guide for any other drive.

Software requirements

This table provides software requirements for the products listed above. For some Vuser protocols, one or more of the below OS may not be supported. For Vuser protocol details, see the Supported Protocols guide available from Support Matrix.

Software component

Supported / Recommended

Operating system
(see Windows Updates below)

         Microsoft Windows 10 64-bit versions Enterprise LTSC 2019, 21H2, 22H2 - (Recommended)

         Microsoft Windows 11 64-bit 21H2

         Microsoft Windows Server 2012 R2 64-bit*

         Microsoft Windows Server 2016 64-bit**

         Microsoft Windows Server 2019 64-bit** (Recommended)

         Microsoft Windows Server 2022 64-bit**

Browser
(used for recording and replaying protocols only)

         Google Chrome (Recommended)

         Microsoft Edge

         Mozilla Firefox

Screen resolution***

         1366x768 or higher

         1600x900 or higher (Recommended)

* Supports OneLG only.

** We recommend enabling Desktop Experience when using this operating system.

*** Controller is not supported on display monitors with 4K or higher resolution.

Windows updates

Before you install any components on a Windows machine, make sure that the full set of Windows updates has been installed, or install the Windows updates listed in the table below.

Windows version

Required updates

Windows 2016 64-bit*

Install the following pack of updates:

1.     KB2919442 x64 or KB2970551 x64 (one of these two updates)

2.    KB2919355 x64

3.    KB2959977 x64 (if applicable)

4.    KB4495610 x64

5.    KB4494440 x64

6.    KB4487026 x64

7.    KB4480961 x64

* The list of required updates might change due to Microsofts update delivery policy or new Windows update releases. If you experience any issues, please contact Software Support.

Component coexistence

The LoadRunner Professional Full installation is installed on a single machine.

All the other LoadRunner components (listed LRP and LRE host requirements) must be installed on a separate machine, except for the following:

         Analysis Standalone which can coexist on the same machine with VuGen Standalone

         OneLG which can coexist on the same machine with VuGen Standalone

Analysis database types

The following table lists the database types and versions that are supported by LoadRunner Analysis:

Supported database type

Versions

Microsoft Access

2016, 2021

Microsoft SQL Server

2019

SQLite

V3

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LRE server requirements

The LRE server has the following system requirements:

Component

Supported / Recommended

Processor

         4 core CPU

         8 core CPU (Recommended)

Memory (RAM)

         8 GB

         16 GB or higher (Recommended)

Available hard disk space*

         100 GB

         150 GB; SSD drive (Recommended)

Operating system

         Microsoft Windows Server 2016 64-bit**

         Microsoft Windows Server 2019 64-bit** (Recommended)

         Microsoft Windows Server 2022 64-bit**

Database***

         Microsoft SQL Server 2014 (SP3 and above)

         Microsoft SQL Server 2016

         Microsoft SQL Server 2017

         Microsoft SQL Server 2019

         Oracle 18c

         Oracle 19c

         PostgreSQL 11.x, 12.x, 13.x, 14.x

Web server

IIS 8.0, 8.5, 10.0

* All drives must have the minimum disk size required: at least 2 GB on the host system drive, and the amount specified in the product installation guide for any other drive.

** We recommend enabling Desktop Experience when using this operating system.

*** LRE is not supported with cloud managed databases (RDS).

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LRE web client requirements

The following table displays the system requirements for LRE web client:

Component

Supported / Recommended

Screen resolution

         Microsoft Windows: 1366x768 or higher

         Microsoft Windows: 1600x900 or higher (Recommended)

         Mac OS: 1280x800 or higher

Browser

Windows*:

         Google Chrome (Recommended):

         The two latest versions

         Chrome for Business

         Microsoft Edge 79 or later

         Mozilla Firefox:

         The two latest versions

         ESR 52

macOS:

         Apple Safari 13, 14

* For optimal performance on Windows, we recommend using Google Chrome.

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Prerequisite software

Before installing LRP or LRE, make sure the prerequisite software is installed on the LoadRunner machine running on Windows environment. Some of the prerequisite software is automatically detected and installed by the installer; other prerequisite software must be installed manually.

When you run the installation wizard, the wizard detects which prerequisite software is already installed on the machine and which software is missing. When you continue with the installation, all missing prerequisite software is installed.

LRP

The following prerequisite software must be installed:

Prerequisite software

Means of detection

.NET Framework 4.8

Searches the registry key for the Release value. Its expected value should be greater than 528040:

HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full

Note: .NET Framework 4.8 replaces the .NET Framework 4.6.2 and earlier files. If there are any applications that are using the .NET Framework 4.6.2 or earlier files and are running during the installation of .NET Framework 4.8, you may need to restart your machine. If you are prompted to restart the machine, restart it before continuing the installation.

Microsoft Visual C++ Redistributable for Visual Studio 2015-2022 (x86 and x64)

 

Queries the MSI manager for the GUID:

         x86: {65E5BD06-6392-3027-8C26-853107D3CF1A}

         x64: {36F68A90-239C-34DF-B58C-64B30153CE35}

In addition, the following Windows updates need to be manually installed:

         Windows Server 2012:

Required Updates: Update for Universal C Runtime in Windows (Also known as UCRT or KB2999226.)

         Windows Server 2012 R2:

Required Updates:

         March 2014 servicing stack update for Windows Server 2012 R2 (Includes the KB2919442 update.)

         Windows Server 2012 R2 update: April 2014 (Includes the following updates: KB2932046, KB2937592, KB2938439, KB2934018, KB2959977, KB2919355)

         Update for Universal C Runtime in Windows (Also known as UCRT or KB2999226).

Windows 10: No updates required

 

LRE

The following table provides a list of the prerequisite software, the machines on which it should be installed, and how LRE detects whether the software is installed:

Prerequisite software

Machines

Means of detection

.NET Framework 4.8

         All LRE server and host machines

         Standalone VuGen

         OneLG (load generator)

         Standalone Analysis

Searches the registry key for the Release value. Its expected value should be greater than 528040:

HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full

Note: .NET Framework 4.8 replaces the .NET Framework 4.6.2 and earlier files. If there are any applications that are using the .NET Framework 4.6.2 or earlier files and are running during the installation of .NET Framework 4.8, you may need to restart your machine. If you are prompted to restart the machine, restart it before continuing the installation.

.Net core hosting

         3.1.3 in LRE 2023

         6.0.15 in LRE 2023 R1 or later

LRE server

Check for the registry key:

\HKEY_LOCAL_ MACHINE\SOFTWARE\WOW6432Node\Microsoft\Upd ates\.NET Core\Microsoft .NET Core - Windows Server Hosting (x86)

Microsoft Access Database Engine 2016

LRE server

Queries the MSI manager for the GUID:

{90160000-00D1-0409-0000-0000000FF1CE}

Note: Uninstall any previous version of Microsoft Access Database Engine before installing Microsoft Access Database Engine 2016.

Microsoft Visual C++ Redistributable for Visual Studio:

         20152019 in LRE 2022 and 2022 R1

         20152022 in 2022 R2 and later on LRE hosts only*

         All LRE server and host* machines

         Standalone VuGen

         OneLG (load generator)

         Standalone Analysis

Queries the MSI manager for the GUID:

{65E5BD06-6392-3027-8C26-853107D3CF1A}

In addition, the following Windows updates need to be manually installed:

         Windows Server 2012:

Required Updates: Update for Universal C Runtime in Windows (Also known as UCRT or KB2999226.)

         Windows Server 2012 R2:

Required Updates:

         March 2014 servicing stack update for Windows Server 2012 R2 (Includes the KB2919442 update.)

         Windows Server 2012 R2 update: April 2014 (Includes the following updates: KB2932046, KB2937592, KB2938439, KB2934018, KB2959977, KB2919355)

         Update for Universal C Runtime in Windows (Also known as UCRT or KB2999226).

         Windows 10: No updates required

Microsoft Visual C++ Redistributable for Visual Studio x64:

         20152019 in LRE 2022 and 2022 R1

         20152022 in LRE 2022 R2 and later on LRE Hosts only*

         All LRE server and host* machines

         Standalone VuGen

         OneLG (load generator)

         Standalone Analysis

Queries the MSI manager for the GUID:

{36F68A90-239C-34DF-B58C-64B30153CE35}

Internet Information Services (IIS)

LRE server

HKLM\SOFTWARE\Microsoft\InetStp

Looks for both Major and Minor numbers.

Supports following versions:

         8.0 (Windows Server 2112)

         8.5 (Windows Server 2012 R2)

         10.0 (Windows Server 2016 with Desktop Experience)

Strawberry Perl 5.10.1

Standalone VuGen

Queries the MSI manager for the GUID:

{C977182F-221A-337A-B681-963808E0023A}

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Load generator requirements on Linux

The following table lists the system requirements and distributions for installing the load generator component on a Linux machine (only the load generator component is supported for installation on Linux). For some Vuser protocols, one or more of the below distributions may not be supported. For Vuser protocol details, see the Supported Protocols guide available from Support Matrix.

Note:

         Load generators support all X Servers.

         Network Virtualization is no longer supported on Linux load generators.

Component

Supported / Recommended

Processor

         2 core CPU

         8 core CPU (Recommended)

Distribution

         Oracle Enterprise Linux 8 64-bit

         Red Hat Enterprise Linux 8.x 64-bit*

         Red Hat Enterprise Linux 9.x 64-bit**

         SUSE Linux Enterprise Server (SLES) version 15 64-bit

         Ubuntu Server Linux 20.04 LTS 64-bit*(Recommended)

         Ubuntu Server Linux 22.04 LTS 64-bit*

Memory (RAM)

         8 GB

         16 GB (Recommended)

Available hard disk space

         20 GB

         40 GB (Recommended)

* Supports Dockerized load generators.

**Supports only web-based protocols, and JMeter and Gatling tests.

Prerequisite packages for 64-bit installations

The following table lists the packages that must be installed on Linux machines before installing the 64-bit version of a load generator:

Distribution

Prerequisites

How to check if it is installed

How to install

Red Hat family including Oracle Linux

         glibc.i686

         glib2.i686

         keyutils-libs.i686

         rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'glibc\.(i686|i386)'

         rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'glib2\.(i686|i386)'

         rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'keyutils-libs\.(i686|i386)'

         yum install <package_name>

         yum install keyutils-libs.i686

         yum install libidn.i686

         yum install libidn2.i686

Note: If your machine already has GLib 64-bit (such as OL7), make sure to update it to the latest version to avoid conflicts before installing GLib2 32-bit.

 

         libstdc++.i686

         libstdc++47.i686 (Amazon Linux)

         rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'libstdc\+\+[0-9]*\.(i686|i386)'

         libidn.i686

         libidn2.i686

         rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'libidn\.(i686|i386)'

         ncurses-libs.i686 (required by Security Console)

         rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'ncurses(-libs)?\.(i686|i386)'

Ubuntu Server

         libc6-i386

         libglib2.0-0:i386

         lib32stdc++6

         libkeyutils1:i386

         lib32ncurses6 (required by Security Console)*

         libidn11:i386

         libidn12:i386

         dpkg -l libc6-i386 | grep 'ii'

         dpkg -l libglib2.0-0:i386 | grep 'ii'

         dpkg -l lib32stdc++6 | grep 'ii'

         dpkg -l libkeyutils1:i386 | grep 'ii'

         dpkg -l lib32ncurses5 | grep 'ii'

         dpkg -l libidn11:i386 | grep 'ii'

         apt-get install <package_name>

         apt-get install libkeyutils1:i386

         apt-get install libidn11:i386

         apt-get install libidn12:i386

 

 

* for Ubuntu Server Linux 20.04 LTS 64-bit and 22.04 LTS 64-bit

SUSE Linux Enterprise Server (SLES) 64-bit

         lincurses5 32-bit

         glibc 32-bit

         libglib-2_0-0-32bit

         libstdc++6 32-bit

         keyutils-libs-32bit

         libidn11-32bit

         rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'ncurses[0-9]*-32bit'

         rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'glibc-32bit'

         rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'libglib-2_0-0-32bit'

         rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'libstdc\+\+6-32bit'

         rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'keyutils-libs-32bit'

         rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'libidn11-32bit'

         zypper install libncurses5-32-bit

         zypper install glibc-32-bit

         zypper install libglib-2_0-0-32bit

         zypper install libstdc++6-32-bit

         zypper install libkeyutils1-32bit

         zypper install libidn11-32bit

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Virtual Table Server requirements

The system requirements for installing the Virtual Table Server on a Linux machine are the same as for installing a load generator on Linux. For details, see Linux installation on Linux.

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Cloud computing

LRP and LRE are certified to be installed and run under Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform instances or virtual machines, using a BYOL (Bring Your Own License) model.

Requirements for deploying LRP and LRE on cloud platforms:

         All components of the cloud computing environment follow the system requirements specified in this document.

         The required ports are open for communication. For the required ports, see Load Generators on the Cloud in the LRP help, and Communications Paths in the LRE Installation Guide.

Note:

         Cloud load generators can be provisioned using the built-in functionality of LRP and LRE. For details, see Manage Load Generators on the Cloud in the LRP help and Provision Cloud load generators in the LRE help. All other components must be manually installed and configured by the user.

         To improve performance, it is preferable to deploy the LRE server and hosts, and the database in the same region. Consult the cloud provider help for best practices about network performance.

         Cloud load generator ports are configurable. When all the components are in the cloud, the ports to use are defined by the cloud provider (they are not based on internal IT policies).

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Integrations

The following integrations are supported with this version of LRP and LRE.

Integrations with other OpenText products

Note: IPv6 support is provided for Application Lifecycle Management and SiteScope.

Product

LoadRunner Professional

LoadRunner Enterprise

Application Lifecycle Management (ALM) 12.60, 12.60 P1, 12.60 P2, 12.60 P3, 15.0, 15.5*, 16.0.x*, 17.0.x*

**

ALM Octane 12.55.4 or later (using Jenkins plugin 5.4 or later)

x

Network Virtualization 2023.1.0.3530

VuGen 2020 SP1, 2020 SP2, 2020 SP3, 2021, 2021 R1, 2021 R2, 2022, 2022 R1, 2022 R2, 2023, 2023 R1

x

Analysis 2021, 2021 R1, 2021 R2, 2022, 2022 R1, 2022 R2, 2023, 2023 R1

x

Service Virtualization 5.4.1, 2022, 2022 R1, 2022 R2, 2023 R1

SiteScope 2020.10, 2021.05, 2021.11, 2022.05, 2022.11, 2023.05

UFT Digital Lab 2023 (supported in TruClient Native Mobile protocol only)

UFT One 2023

* ALM Lab Extension for functional and performance testing should not be enabled on the project.

** LRE integrates with Application Lifecycle Management (ALM) 15.0, 15.5, 16.0.x and 17.0.x only.

Integration with non-OpenText products

The following integrations with non-OpenText products are compatible with this version of LRP and LRE:

Supported products

Supported versions

Comments

Bamboo*

Bamboo 5.10.3 8.2.5

Uses App Delivery Management Bamboo plugin 2.1, available from Atlassian Marketplace.

See the LoadRunner Enterprise and Bamboo documentation in the LRE help.

Jenkins

Jenkins server 2.390

Uses OpenText Application Automation Tools plugin 7.4.

See the Jenkins documentation in the LRP or LRE help.

TeamCity*

TeamCity 2022.04.2

Uses LRE CI plugin 1.0.3, available from JetBrains.

See LoadRunner Enterprise and TeamCity in the LRE help.

Azure DevOps/TFS*

Tested with Team Foundation Server 2018 and Azure DevOps Server 2020

Uses LRE CI plugin 1.0.9, available from Visual Studio Marketplace.

See LoadRunner Enterprise and Azure DevOps (previously TFS/VSTS) in the LRE help.

New Relic*

Tested with New Relic REST API (v2)

See New Relic Monitor in the LRE only.

Dynatrace SaaS and Managed

 

See Dynatrace SaaS and Managed monitors in the LRP or LRE help.

AppDynamics*

SaaS Controller 23.4.2

See the AppDynamics Monitor documentation in the LRE help.

CA Application Performance Management (CA APM)

10.7

See the CA APM documentation in the LRP or LRE help.

InfluxDB (on-premises)*

2.3

See Manage analysis servers in the LRE help.

Kubernetes (on-premises)*

1.26

See Manage elastic dockerized hosts in the LRE help.

EKS*

1.27

See Kubernetes configuration settings in the LRE help.

AKS*

1.24.10

See Kubernetes configuration settings in the LRE help.

Swarm*

1.41

See Manage elastic dockerized hosts in the LRE help.

*Supported in LRE only.

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Supported GUI languages

Language Packs enable you to view the LoadRunner user interfaces in your local language.

LRP and LRE support the following languages:

Language

LoadRunner Professional

LoadRunner Enterprise

Chinese Simplified

French

German

Italian

Japanese

Korean

Spanish

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Product Support Lifecycle

Visit the Product Support Lifecycle table for release details and dates. The Product Support Lifecycle policy defines the level of support OpenText provides for each product version.

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