Tracking period

When you define service level agreements (SLAs)an SLA for measurements that are evaluated over a timeline, Analysis determines SLA statuses at specified time intervals within that timeline. The frequency of the time intervals is called the tracking period.

An internally-calculated tracking period is defined by default. You can change the tracking period by entering a value in the Advanced Options dialog box which Analysis plugs into a built-in algorithm to calculate the tracking period. For details, see Advanced Options dialog box (Service Level Agreement pane).

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