• General information about this wizard is available here: Service Level Agreement wizard.

• This page is displayed only when defining an SLA that determines SLA statuses per time interval over a timeline.

• In the next wizard step (Set Threshold Values page), you set different thresholds for each of the load ranges that you select here.

Service level agreements overview

The relevant load criteria that you want to use

Example: If you want to see the impact of running Vusers on the measurement, select Running Vusers.

To define an SLA without load criteria, select None.

Valid load value ranges are consecutive—there are no gaps in the range—and span all values from zero to infinity.

• Less than. Enter the upper value for the lower range of values for the load criteria.

  The lower range is between 0 and the value you entered. It does not include the upper value.

  Example: If you enter 5, the lower range of values for the load criteria is between 0 and 5, but does not include 5.

• Between. The in-between range of values for the load criteria. Enter lower and upper values for this range. The lower range is included in this range; it does not include the upper value.

  Example: If you enter 5 and 10, the in-between range of values for the load criteria is from 5 and up to, but not including, 10.

  Note: You can set up to three in-between ranges.

• Greater than. Enter the lower value for the upper range of values for the load criteria.

  The upper range includes values from the value you entered and on.

  Example: If you enter 10, the upper range of values for the load criteria is from 10 and on.

The measurement selected for the goal.