Maintain system health
The System Health page displays information about the LoadRunner Enterprise system health (including connectivity of LoadRunner Enterprise components and version alignment), and enables you to run a full validation on your LoadRunner Enterprise system. The Maintenance Tasks tab provides constant monitoring of the system's key components in order to detect system failures.
Note: The System Health module is not available to Tenant Admin users. For details, see Predefined admin roles.
View system health
To view information about the LoadRunner Enterprise system health in LoadRunner Enterprise Administration, click Maintenance > System Health > Health Check, and select the pane for the system component you want to view: Integrity (database), LoadRunner Enterprise Servers, or Hosts).
By default, the System Health grid displays the last known system health results for each component in your LoadRunner Enterprise system, including a description of the task, start and end time, task status (Passed, Failed, Warning), and task results.
Click to refresh the grid so that it displays the most up-to-date information.
Tip: It is recommended to use System Health on a monthly basis to verify the system validity, as well as after running remote installations or upgrades. If there is an issue with a specific host, use the Check Host function from the Hosts page.
Perform a system health check
This task describes how to run a full validation on your LoadRunner Enterprise system.
To perform a system health check:
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In LoadRunner Enterprise Administration, click Maintenance > System Health, and select the Health Check tab.
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Configure the system health check.
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Click Check System and select which LoadRunner Enterprise components to include when doing a system check.
Action Description Check Integrity Checks on the database that all servers and hosts have the same version, and the status of any Over Firewall hosts and MI Listeners.
LoadRunner Enterprise Servers Select all. Alternatively, select the specific LoadRunner Enterprise servers in the system to check.
Hosts Select all or the specific LoadRunner Enterprise hosts in the system to check.
Note: The system check only displays hosts that are currently operational, in Idle state, and not over firewall. It does not check standalone load generators.
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You can perform the following actions to customize the display:
Action Description Search Use the search box to search the servers or hosts list by name, and to show only those hosts that include the specified search string. Show selected servers and hosts only Select All to display all servers and hosts, or Selectedto display the selected servers and hosts only. View standard or full list of health checks Select Standard view to display the basic list of checks from the previous system check, or Health check view to display the full list of health checks.
For details, see Health checks performed on LoadRunner Enterprise Servers and Health checks performed on host machines.
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Click Check to perform the check.
You can cancel a system health check at any time by clicking the Cancel Check button. The Check System button changes to Cancel Check after the health check starts. Cancelling is useful if an error is found early on in the checks where you have many hosts, and you do not want to proceed.
After canceling a check, the Health Check page displays the last completed check, or remains empty if no checks were completed.
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View system health results.
Expand the Integrity, LoadRunner Enterprise Servers, or Hosts pane to see results of the system components that you included in the system check (indicated by passed or failed ).
Move the Collapse All / Expand All switch to collapse or expand all the host panes.
To filter the system check results to only display results with failed status, move the slider to Failed Only. Hosts that contain a failed status are indicated with a red line and list the number of failed results.
Health checks performed on LoadRunner Enterprise ServersView Description Standard -
Name. Name of the LoadRunner Enterprise server.
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Status. Displays the status of the server (Operational, Non-operational, Unavailable)
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State. The runtime state of the server.
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Performance. Indicates whether the server performance check passed or failed.
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Configuration. Indicates whether the server configuration check passed or failed.
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Host Installation. Indicates whether the host installation performance check passed or failed.
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Connectivity. Indicates whether the server connectivity check passed or failed.
Health Check
In addition to the server name, status, and state, it includes:
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Last Check. Time and date of the last health check.
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IIS. Checks IIS is installed and configured properly.
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Execution Management. Checks the Execution Management web service which displays the API for managing test run actions, such as start run, stop run, and cancel run.
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Lab Management. Checks the Lab Management web service.
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Load Test Management. Checks the PCSLoadTestManagement web service.
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ME Application. Checks the MeSyncAppService web service.
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Load Generators. Checks the load generators are accessible with database credentials.
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Backend Connectivity. Checks connectivity between the server and the Backend Service.
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Database Connectivity. Checks connectivity between the server and the database.
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User Identity. Checks the server user identity.
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Hosts Compatibility. Checks if the servers versions are compatible with the hosts.
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Hosts Connectivity. Checks connectivity between the server and hosts.
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Time Series Database. Check the Time Series databases on the hosts are accessible from the server.
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Passphrase. Checks the security passphrase.
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Time Settings. Checks the time settings for the database platform and server.
Health checks performed on host machinesView Description Standard -
Name. Name of the host.
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Status. Displays the status of the host (Operational, Non-operational, Unavailable)
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State. The runtime state of the host; only.
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Location. The location of the host.
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Belongs to Pool. The pool to which the host is assigned.
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Purpose. Indicates the purpose for the host: Controller, Data Processor, or Load Generator.
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Over Firewall. Indicates whether the host is located over a firewall.
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Version. Lists the version of host.
Health check
In addition to all Standard view checks, it includes:
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Last Check. Time and date of the last health check.
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Time Series Database. Checks the Time Series database is up and running.
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User Identity. Checks the host user identity.
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Server Connectivity. Checks connectivity between the host and servers.
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Load Generator Connectivity. Checks connectivity between the Controller and load generators
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Backend Service Connectivity. Checks connectivity between the host and the Backend Service.
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Create a system health report.
To export the results of the system check as a CSV or Excel file, click the Export to CSV or Export to XLS button .
The report is generated and the CSV or Excel file is downloaded to your browser's download directory. When the download is complete, click the file name in the status bar to open the report.
The report contains the following information for all tasks in the grid:
UI Element Description Component Name The name of the component on which check task was
Description A description of the task performed
Start Time Start time of the task
End Time End time of the task
Result A detailed description of the outcome of the task
Passed Passed or failed depending on the outcome of the task
Status Progress of the task
Schedule automated maintenance tasks
Scheduled automated maintenance tasks provide constant monitoring of the system's key components in order to detect system failures. You use the Maintenance Tasks tab to check the status of the system.
To view information about maintenance tasks performed by the system:
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In LoadRunner Enterprise Administration, click Maintenance > System Health.
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Select the Maintenance Tasks tab.
The following fields are available in the Maintenance Tasks tab:
Field Description Name The type of maintenance check. For details, see the list below.
Recurrence (min) The frequency of the maintenance task. Description A description of the maintenance task. State
Indicates the task state: Enabled or Disabled. Last execution time The last time the maintenance task was performed. -
Click the name link to view maintenance task details or to change the run frequency.
The following table describes the maintenance tasks: