ALM Request Types and Workflows Used for Integration with QC/ALM Requirements

Integration with QC/ALM project requirements can use the following request types and workflows:

ALM - Request for Change (RFC) request type for requests for change (see ALM - Request for Change (RFC) Request Type).

This request type is used in conjunction with the ALM - Request for Change workflow (see ALM - Request For Change Workflow).
ALM - Release Management request type for requirements (see ALM - Release Management Request Type).

This request type is used in conjunction with the ALM - Release Request workflow (see ALM - Release Request Workflow).

These request types include the QC/ALM Info field group. See QC/ALM Info Field Group.

Note: Although you can create new request types from scratch, we recommend that you use the provided ALM request type as a template to create new request types. In the PPM Workbench, you can copy the provided request type and modify the copy. If you create your own request types to integrate OpenText PPM and QC/ALM, make sure you use workflows that are enabled for integration.

You can also create a new request type with a customized request header type.