Frequently Asked Questions and Answers

A: If you integrated QC 10 with PPM 8.0x/9.10 using ALM request types and workflows, you can keep using the same request types and workflows after upgrading to integration of OpenText PPM 24.4 and ALM 11.x or later. However, you may want to check the workflows again as ALM changed its rules. For details, see Preparation: Workflow Checking.

A: If you already deployed the ALM bundle for QC/ALM integration with a previous version of OpenText PPM, there is no need to deploy the new ALM bundle after upgrading OpenText PPM to version 24.4.

A: Yes.

A: The upgrade process does not update records on either of the OpenText PPM and QC/ALM products, it only tries to update the integration configuration data in OpenText PPM.

A: No. When you perform the upgrade process, it loads all settings of OpenText PPM integration with a QC 10. This means that after upgrade, the integration tool for configuring OpenText PPM integration with QC 10 is no longer necessary. You can now modify any integration configuration settings directly from OpenText PPM.

A: No. Although the Quality Center Defect Information field group and the Quality Center Info field group are renamed to QC/ALM Defect Information and QC/ALM Info respectively in OpenText PPM version 24.4, upgrading an existing integration configuration does not upgrade the names of the field groups and their field names. They still remain the same as before.

The new field groups and their fields apply to new integration configurations you add in OpenText PPM version 24.4 only.

A: See Adding Workflow Scripts into ALM Defects or Requirements and Enable PPM fields in ALM defects or requirements.