Create a request header type with the Service field
To create a request header type that includes the Service field:
- Log on to OpenText PPM.
- Create a request header type. For details, see Configure request header types .
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In the Request Header Type dialog box, do the following:
- Enter the Request Header Type Name. For example, Service.
- Click the Reference Code field.
- Click the Field Groups button.
- In the Field Groups dialog box, select the Service field group.
- Click OK.
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Double-click the Service field in the Request Header Type dialog box and confirm the validation for this field is Service List UCMDB.
Note: This validation is an auto-complete list. When users select auto-complete for the Service field, this validation invokes a special command to retrieve the Service list from Universal CMDB.
As with any request field, the administrator can make the Service field optional or required.
- Click OK.
- Click OK.