Known Issues - Web 2.0 Add-ins

This section contains troubleshooting and limitation information about working with the Web 2.0 Add-ins.

General limitations

  • When working with test objects that are supported using Web Add-in Extensibility, such as Web 2.0 test objects, if you create a checkpoint from the Active Screen, or try to view the object's properties from the Active Screen, some property values may be empty.

  • When working with Web 2.0 toolkits on Firefox browsers, we recommend loading only one toolkit at a time.

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Browser specific limitations

  • Due to synchronization issues, if you navigate to a new Web page in Internet Explorer or Mozilla Firefox while recording, then UFT One may not record certain operations on certain ASP .NET Ajax or jQuery UI objects in the page. Similarly, when running steps that navigate to a new page, UFT One may fail to perform certain steps on certain ASP .NET Ajax or jQuery UI objects.

    Workaround: If the problem occurs while recording, refresh the Web page and record the step again. If the problem occurs while running, insert a Wait() statement before the problematic step.

  • Web 2.0 test objects or Web Add-in Extensibility-based test objects are not supported on Safari browsers.

  • Due to JQuery upgrade, UFT One may fail to record operations on Web 2.0 objects in Internet Explorer earlier than 10.

    Workaround: Every time before you start recording, change the browser version in Emulation Settings to version 10 or later.

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When working with the Web 2.0 ASPAjax Add-in, running scripts in the Active Screen is not enabled by default.


  1. In the Options dialog box, enable running scripts in the Active Screen. In Tools > Options > GUI Testing tab > Active Screen node, set Run scripts to Enabled.

  2. Close and reopen your test or component for the setting to take effect.

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You cannot not record on objects created with Dojo 1.10 in Internet Explorer 10 or 11.

Workaround: Record the objects on Internet Explorer 9, Firefox, or Chrome.

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When loading the Ext-JS toolkit, ensure that the Siebel Add-in is not loaded.

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Salesforce Lightning

This add-in supports working with Google Chrome and Mozilla Firefox browsers only.

Salesforce Lightning objects under shadow roots are not supported by UFT One.

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SAPUI5 ag-grid and ui-grid objects are not supported in browser controls.

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Siebel Open UI

  • By default, all SiebelOpenUI objects appear as child objects of the same Page object, even for objects embedded in objects that are opened from the main page.

    If you need to group objects under separate Page objects, select the Every navigation option under the Create a new page test object for section in the Page/Frame Options pane of the Options Dialog box (Tools > Options > GUI Testing tab > Web pane > Page/Frame Options).

  • When recording entering information for a SblOUIAdvancedEdit object, UFT One records the Set method for the entered information after the opening of another object.

    Workaround: Manually change the order of the steps after recording.

  • When selecting a method for Siebel OpenUI objects, the autocompletion list displays some of the object's internal methods. These methods should not be used in your test.

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