Known issues - Opening documents

Relevant for: GUI tests and components and API testing

This topic describes general troubleshooting and limitations for creating, opening and saving testing documents.

Hidden files

UFT One does not support hidden files. If you mark a UFT One test, or other UFT One file as hidden (by selecting the Hidden attribute), UFT One may behave unexpectedly.

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Documents last saved in earlier versions

Last saved in QuickTest 9.5

Document opens in read-only mode.

Open the document in QuickTest 10.00 or 11.00 to upgrade it.

Last saved in a QuickTest version earlier than 9.5

An error is displayed in the Error pane, and the document is not opened.

Open the document in QuickTest 10.00 or 11.00 to upgrade it.

Last saved in QuickTest 10.00 or later Can be opened and modified directly in UFT One.

When upgrading a document:

  • Relevant add-ins must be installed.

  • Tests saved in the upgraded format can no longer be used with previous versions of QuickTest.

Tip: If you have many tests to upgrade, create a script that iterates through all your tests to open and save each one in the new format. For more details, see UFT One automation scripts.

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Opening and saving tests with resources

When you save a test together with its resources, UFT One also saves any tests containing external actions.

However, these called tests contain only the specific actions called from your test, and not all the actions in the called test. These called tests cannot be opened from the local copy.

If you need full access to all called tests, as well as your main test, save all tests locally, and then manually edit all references to the relevant actions from the main test.

You cannot save a test with resources when the test calls an external action which, in turn, calls another external action.

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Windows Libraries

The Windows Libraries feature is not supported. If you attempt to open a test from a library location or save a test to a library location, UFT One may behave unexpectedly.

Browse to your saved tests using standard file paths, even if they are included in a library.

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User Account Control (UAC)

If you open a test from a protected location (such as Program Files) and UAC is enabled, the test is opened in read-only mode.

To modify the test, copy it to another location and open the files from there.

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Renaming UFT One documents in ALM

Renaming a UFT One test or component from ALM may cause the test or component to behave unexpectedly.

Workaround: To rename a test or component, open it in UFT One and rename it using the Save As option. If the test or component has already been renamed from ALM, use the rename option again to restore the old name, and then use the Save As option in UFT One.

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Opening API tests saved in a network location

UFT One cannot access an API test saved on your network using a UNC address. Instead, map the network location to a drive on your computer, and access the file on that drive.

Example: To open an API test from \\\APITests, map \\\APITests to a network drive, for example, H. Then open the test from H:\\\APITests.

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Opening tests associated with discontinued add-ins

If you open a test that is associated with an add-in that is not installed, you encounter a warning message:

"The following add-ins are associated with an open test or component but they were not installed with the UFT One"

If the add-in is available, you can install it and reopen the test.

If the add-in is no longer supported, we recommend that in the test settings you remove the add-in from the list of associated add-ins, to avoid further warnings.

Add-ins that are no longer supported: 

Add-in Status
Web services

Not supported. Use UFT One's API testing solution for web service testing purposes. For details, see API test design.


Following the discontinuance of the Silverlight development framework, UFT One no longer supports the Silverlight Add-in out of the box.

If you require the Silverlight Add-in, contact OpenText Support.


Following the retirement of the Adobe Flash Player, UFT One no longer supports the Flex Add-in out of the box.

If you require the Flex Add-in, contact OpenText Support.

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