AI analytics management

You can activate or deactivate AI analytics for specific workspaces in a shared space.

Overview

With the Al analytics enabled, you can perform a root cause analysis of a set of entities to discover correlations between them. For details, see Root cause analysis widget.

Al analytics uses AWS Al services. Enabling Al analytics for workspaces requires uploading the analyzed data to the AWS cloud. Only the data of the selected workspaces is uploaded to the AWS cloud.

Note:  

  • Initial operations on workspace data may take several days after AI analytics is enabled for the respective workspace. It means that the widget AI insights are available only when the data is fully uploaded for analysis.

  • Workspace data is extracted from OpenText Core Software Delivery Platform periodically. It means that new workspace data, as well as any changes or updates to items, are available for analysis immediately.

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Manage AI analytics

Activate or deactivate AI analytics for a selected scope.

To activate or deactivate AI analytics:

  1. Open the Settings menu and select the shared space.

  2. Select the More settings tab.

  3. In the AI Analytics tab, select the workspaces on which to enable AI analytics.

    4. Scope Details
    Include all workspaces Activates AI analytics for all the workspaces in a shared space.
    Include selected workspaces

    Lets you select specific workspaces in which to activate AI analytics.

    Use this option to include in the scope only those workspaces whose data is relevant for AI analytics.

    Note: Only the data of the selected workspaces is uploaded for analysis.

    Exclude selected workspaces

    Lets you select specific workspaces in which to deactivate AI analytics.

    Use this option to exclude from the scope only those workspaces whose data is not relevant for AI analytics.
    Exclude all Deactivates AI analytics for all the workspaces in a shared space.
  4. To include or exclude certain workspaces from the scope, in the Workspaces field, select the necessary workspaces and click OK.

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