Create relationship names

In the Administration Console, you can create and modify item-item and request-request relationship names.

In this topic:

Relationship name guidelines

In the Object Types section of the Administration Console, you can add, change, and remove relationship names for a selected request or item type.

Relationship names are used when assigning actual relationships between items and other items, or Dimensions CM requests and other Dimensions CM requests.

For an overview of object relationships, see Relationships between objects.

Guidelines:

• To create and manage relationship names, you need the Manage Item Relationship Names privilege.

• Names for request-to-item relationships are system-defined only.

• Item relationship names apply to all products in the base database, while request relationship names apply to your current product.

For details about the Relationship Names tab for request and item types, see Object Types content area.

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Create a relationship name

Create a new relationship name to assign to valid relationships between items and items, or requests and requests.

To create a relationship name:

1. In the Administration Console, go to Configuration Object Management > Object type definitions.

2. In the Object Types navigation pane, select the relevant item or request type.

3. In the content pane, select the Relationship Names tab.

4. In the Relationship Names section, click the New relationship name button.

5. In the New Relationship Name dialog box, specify the following details:

   Field	Description
   Class	Requests only: Select the class of request relationship: Dependent. A request is dependent on another request for closure. Information. A request is related to other requests for information purposes only.
   ID	Enter a unique name for the relationship.
   Description	Items only: (Optional) Enter a description for the item-item relationship.

6. Click OK.

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Edit or delete a relationship name

You can edit and remove relationship names for items or Dimensions CM requests.

To edit or delete a relationship name:

1. In the Administration Console, go to Configuration Object Management > Object type definitions.

2. In the Object Types navigation pane, select the relevant item or request type.

3. In the content pane, select the Relationship Names tab.

4. To delete relationship names, in the Relationship Names section, select one or more names, click the Delete button, and confirm.

5. To edit a relationship name, in the Relationship Names section, select a relationship name and click the Edit button.

6. In the Edit Relationship Name dialog box, change the ID name. For items, you can also change the description.

7. Click OK.

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See also:

• Assign valid relationships