This Readme provides the latest information about OpenText ™ PPM 24.4.

View the PPM Help Center online to access the most up-to-date version of the documentation and readme.

Getting Started

What's new? For a list of new features and enhancements in PPM, see What's New in PPM 24.4.
Install PPM 24.4

For details, see the Installation and Upgrade Guide.

Upgrade PPM to 24.4

You can upgrade PPM to 24.4 from 2023 or any later version.

For details, see the Installation and Upgrade Guide.

System requirements and supported environments For system requirements and supported environments information, see System Requirements and Compatibility Matrix.
Integrations For details about the supported integrations with PPM, see PPM Integrations.
APM Release Notes For details, see the APM Release Notes.
Fixes For defect fixes included in PPM 24.4, see Fixes.
Known issues For known issues in PPM 24.4, see Known issues.

Fixes

OCTCL44A Symptom Resolution
1185084 The "Active workflow step" column on the search result page only works for the first time. It stops working when you click it again. Fixed
1187250 The SSH2_JSCH_KNOWN_ HOSTS_FILE_PATH server configuration parameter cannot be set successfully via the Administration console. Fixed
1186654 Unlike individual portlet previews that display a ""Preview mode"" message, the Dashboard preview lacks this message and has disabled links. Fixed
1198158 After migrating a copied request type with rules dependent on the now-removed ""On Annual Capital Plan"" field, multiple rules display the MIG_RULE_DEP_PARAMS_DIFFER message, requiring re-selection of the visible value for proper mapping; despite the rules being disabled. Fixed
1193996 Memory Leak issue leads to system restart. Fixed
1198599 Execute the Purge Time Sheet report for a given year (e.g. 2016) and the report results in the below Error. Fixed
1202046 Encounter issues when using the useradmin/users REST API to create , update and disable users. Fixed
1201133 The sum of negative effort displays as zero in the staffing profile when using regional settings other than English. Fixed
1199562 If the project has work plan baseline and the “Enable Financial Management for work plan” option is enabled, cost health should be calculated to the correct value. Fixed
1199643 When adding User A as a portfolio manager to the a portfolio, a misleading error occurs stating that "User B cannot be added" due to deletion or lack of Edit Portfolio access, despite User B not being on the Portfolio Manager list but still listed in the Security section; the error message is confusing and needs clarification. Fixed
1203228 The Staffing profile tab in the project details is unavailable to project participants. Fixed
1203615 Internal error occurs when integrating portfolio epics with JIRA. Fixed
1348745 Encounter the following issues when adding content to a program from the Add Specific Items section:Unable to filter proposals by nameThe ""Include selected active projects - starts with:"" search field doesn't work for proposals, projects, and assets. Fixed
1685604 Adding the "Submit Reports/Edit All Reports" access grant to a security group without prior report access causes the security group to incorrectly appear in the allow list of a report type, even when the "Always restrict New Security Groups" option is selected for that report type. Fixed
1696014 Encounter the "Found text 'KSC_EXIT_STATUS' without a '$?' and without an exit status" error when running the tf folderdiff command in an auto-complete list validation for an object type. Fixed
1693203 After integrating a subproject with the main project, the "Go to Sub Project" button is not visible until you drag it. Fixed
1703018 Email notifications should contain BASE URL links of the primary node rather than non-primary node links. Fixed
1706430 When expanding the content of any element in a drilldown HTML plus portlet, the portlet doesn't resize to accommodate the additional content. Fixed
1707417 When the new auto-complete list feature is enabled, the layout of the auto-complete field appears skewed. Fixed
1707466 There is a performance issue when opening workflows or request types from Workbench. Fixed
1706504 When exporting organizational units to Excel, manager names appear as usernames instead of full names. Fixed
1714144 When updating a row in the table component, the changes are not displayed in the comparison and instead trigger a repeated NullPointerException error. Fixed
1716206 The JIRA sync failed when attempting to retrieve issue type fields and issue type ID for project *. Fixed
1715387 The generation of the kSupport file is slow. Fixed
1714458 Can modify and save other fields for a specific user but cannot enable that user. Fixed
1716644 Applying a page load rule to set a value for an HTML constant field results in a browser console error, preventing the request from being saved. Fixed
1715742 Cannot set logging level to ERROR from the Logger Manager page. Fixed
1715877 The self-service portlet grid view displays an incorrect property error when the date field is empty. Fixed
1716901 Exporting a project to PDF gets the NullPointException error. Fixed
1720017 After upgrading to 24.2, the Workbench menu Product Information > Help Center does not function when there is no active session in the browser. Fixed
1721077 The utilization is expected to be 100%, but it inaccurately displays as 99.999...97 %. Fixed
1727036 The Strategy tab should display in the program details when the program is linked to a portfolio. Fixed
1731068 When the Portfolio's Overview tab is exported to PowerPoint, the slide order does not match the portlet order on the dashboard. Fixed
1731076 Submitting reports through Navigator doesn't work properly. Fixed
1730123 Unable to transition a workflow to the next step when a checkbox validation requires reconfirmation; the transition works fine if the no checkbox is selected, but it throws an error if any checkbox is selected. Fixed
1731239 The custom tab in request details loads slowly, and the data for some requests fails to load. Fixed
1730236 The Security Groups page can be accessed with a named license but cannot be opened when using a concurrent license. Fixed
1731319 An error occurs when performing an advanced search by clicking Search Project > Advanced Search. Fixed
1729360 Unable to save preferences for the request summary bar chart. Fixed
1730436 If a request contains a field with a page load rule that sets its value, the request cannot be exported to PDF. Fixed
1731475 When using the new drop-down and auto-complete list feature, adjacent fields in multi-select fields are not rendered correctly or become hidden after selecting multiple values. Fixed
1731771 When the new dropdown list feature is enabled, a field change rule is incorrectly triggered by any cell click in the table component instead of only on field updates. This causes the entire page to become unresponsive. Fixed
1729861 After upgrading from 23.4 to 24.3, the HTML Rich Text field in PPM is synced to ALM Octane as plain text, losing HTML table formatting. Fixed
1742075 When exporting a custom tab to PDF, the Export to PDF window occasionally becomes unresponsive. Fixed
1741245 The table component on the look-ahead page of a workflow should display all records correctly when the "Use Rich Text Field for Notes" feature toggle is enabled. Fixed
1742927 Validations should be implemented to check for duplicate values when saving multi-select fields. Fixed