License installation and management
UFT Mobile comes with a 45-day trial license, activated on the date that you install the software. After the trial period, you need to install a valid license to continue working with UFT Mobile.
Overview
The license installation and management process is determined by your UFT Mobile environment. The following table summarizes where to install your license and how to managing license quota:
Are shared spaces enabled? | Install & view license details | Manage quotas | |
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On-premises |
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Express, Pro License |
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Administration menu |
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Enterprise, Ultimate,Trial License |
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Administration menu | Allocate quota to workspaces |
Enterprise, Ultimate,Trial License |
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Operator console | |
UFTM SaaS |
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Allocate quota to workspaces |
Managed Service Provider (MSP) |
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Operator console | |
MSP customer |
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Allocate quota to workspaces |
For more details about shared spaces, see Shared spaces (on-premises).
License types
UFT Mobile has two types of licenses:
Concurrent devices |
This license type is based on concurrent use of devices. You can connect as many devices as you want to UFT Mobile. However, the number of devices that can use UFT Mobile at the same time (regardless of the type of activity on the devices) is determined by the license capacity. This type of license is installed in the UFT Mobile License Management screen. |
Device hours |
This license type is based on device usage time. The following time-based licenses are available:
Device hours licenses are installed on the AutoPass License Server. For the supported version of AutoPass License Server, see Support matrix. |
License modes
UFT Mobile has two license modes:
License mode | Use this mode when using ... |
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Standard |
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MSP |
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To switch between license modes:
You can switch between the two license modes, if you have a valid license. To switch, on the right-hand side of the License Management screen, select the license mode and click ACTIVATE. You can only use one license mode at a time.
Get your license key (on-premises)
This section is relevant only for on-premises deployments of UFT Mobile.
Customers with a valid order number access their entitlements to software activations and downloads in the Software Licenses and Downloads (SLD) portal . For assistance, refer to the videos and quick start guide available on the portal, or contact a regional licensing support center or your sales representative.
For the different license editions available, and the functionality included with each, see UFT Mobile editions.
Install your license
After you obtain your license key, you install it in the following location:
License type | Where to install |
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Concurrent devices | License Management screen |
Device hours | Autopass server |
To install a concurrent devices license:
- Open License Management.
Navigate to the Lab consolehttp/s://<UFT Mobile server IP address>:<server port>
and log in with your credentials:Administration menu Click Administration
in the right of the masthead, and select the Licenses tab. In the left panel, select License Management.
Accessing the menu requires a shared space admin role.
Operator console Open the Operator console and select the Licenses tab. In the left panel, select License Management.
Accessing the console requires an operator role.
- In the License Management screen, click +, and add the license in one of the following ways:
- Click Upload file to select the .dat file containing the license.
- Paste the license string into the text box. Click Upload text to send the new license to the server.
If you upload two licenses of the same type, their capacity will be combined. The expiration date displayed in the Active section will be that of the license that expires first.
To install a device hours license:
- Refer to Support matrix for the required version of AutoPass License server. Download the installation from the Micro Focus ITOM Marketplace (may require login).
- Install the AutoPass License Server and upload your UFT Mobile license to it. For more details, such as managing licenses, see the AutoPass License server documentation.
- Complete the AutoPass details in the UFT Mobile Administration > Settings > AutoPass License server configuration. For details, see Administration settings or Global settings (if shared spaces are enabled). After you do this, you will be able to view the license details in Licenses > License Management.
LDAP: You will be prompted to log out and log in. Log in using the admin@default user and click Activate. When you log in again with your LDAP user, the license will be updated.
Manage licenses
In License Management you can view information relating to your licenses, such as the number of active licenses, their expiration dates, capacity, and the type of license.
Administration menu | Click Administration ![]() |
Operator console |
Open the Operator console and select the Licenses tab. In the left panel, select License Management. Note: An operator role is required to access to the Operator console. |
When a license is about to expire, a notification is displayed in the masthead .
License quotas overview
Allocate license quota to ensure that shared spaces/workspaces have adequate license capacity available. For example, you may want to allocate more license capacity to a specific shared space/workspace during peak testing time, or limit another from consuming excessive license capacity. License capacity is either based on concurrent devices or MSP device hours, depending on the active license mode.
- Note:
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Quota allocation is relevant only for concurrent device and MSP device hours licenses.
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Shared spaces and quota allocation are available only with a Trial, Enterprise, or Ultimate license. For more details, see UFT Mobile editions.
License capacity quotas can be allocated as follows:
Shared spaces enabled? | Quota allocations |
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Allocate quota to workspaces |
Allocate quota to shared spaces (on-premises)
This section is relevant only for on-premises deployments of UFT Mobile.
- Note:
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Quota allocation is relevant only for concurrent device and MSP device hours licenses.
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Quota Allocation is available only with a Trial, Enterprise, or Ultimate license. For more details, see UFT Mobile editions.
When shared spaces are enabled and you install a UFT Mobile license, the total license capacity is available for allocation across all shared spaces. The operator can allocate all, or part, of the available quantity. However, capacity that is not allocated cannot be consumed.
After the operator has allocated quota to a specific shared space, the administrator of that shared space can then allocate the available quota to workspaces within the shared space. For details, see Allocate quota to workspaces.
To allocate license quotas to shared spaces:
To set, view, and adjust the license quota allocation per shared space, select Quota Allocation in the left panel of the LICENSES tab of the Operator console. The grid provides an overview of license capacity. You can view the total capacity, the quota allocated to each shared space, and the consumption status for all shared spaces.
Ultimate License: Capacity is unlimited. However, you can restrict usage for a shared space by setting a fixed quota for consumption. When you create a new shared space with an Ultimate license, allocate license capacity by entering a fixed capacity for consumption, or switch the toggle to unlimited.
To change the license quota allocation:
The operator can change the allocation at any stage, however, shared space quota cannot be reduced to less than the amount already consumed. To change the quota allocated to a shared space, select Quota Allocation in the left panel of the LICENSES tab of the Operator console, and adjust the quota allocated.
Keep in mind the following considerations:
Concurrent license | Running tests will be allowed to complete before the allocation change takes effect. |
MSP device hours |
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Allocate quota to workspaces
The total license capacity (number of concurrent devices or MSP device hours, depending on the license mode) for allocation across workspaces is added to the General bucket. When shared spaces are enabled, the total capacity available to a specific shared space is determined by the quota allocation at the operator level. For details, see Allocate quota to shared spaces (on-premises).
- Note:
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Quota allocation is relevant only for concurrent device and MSP device hours licenses.
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Quota Allocation is available only with a Trial, Enterprise, or Ultimate license. For more details, see UFT Mobile editions.
A shared space admin can allocate license quotas to workspaces. After the quota has been allocated to a specific workspace, users can start using devices in that workspace.
General bucket
The general bucket provides a buffer for peak times, enabling a workspace to continue testing without interruption, even if the license quota for that workspace has been reached. To allow a workspace to consume additional license capacity from the General bucket after it reaches its quota, switch the general bucket toggle to Allowed. If you do not allocate license quota to a specific workspace and you restrict that workspace from consuming from the general bucket, users assigned to the workspace will not be able use devices.
To allocate license quotas to workspaces:
Select Quota Allocation in the left panel of the Licenses tab of the Administration menu , and set or adjust the allocation for the workspaces in your shared space.
The grid provides an overview of license consumption. View the quota allocated to each workspace, as well as how many licenses are being consumed from a workspace and from the general bucket at any point in time.
Note: If the only active license is the ADM Consumption Token license, the Quota Allocation tab is disabled.
License consumption when using quotas
When connecting to the UFT Mobile lab, you connect to a specific UFT Mobile workspace. You can only select devices and apps from this specific workspace, or from the Shared assets. When you connect within the context of a specific workspace, the license will be consumed from the quota of that workspace (even if the device selected is a shared device). If no devices or apps were assigned to your workspace, you can access those in the Shared assets.
Clock tampering
A clock is said to be tampered with when the current access time is earlier than the last access time. The current access time is the current time in the system when the license key is being used, reported, or acted on in the license store. The last access time is the last time the license key was used, reported, or acted on in the license store.
If UFT Mobile detects clock tampering, you will no longer be able to log into UFT Mobile. Any new license that you will upload will be ineffective.
To allow your license to be usable after clock tampering:
- Stop the server.
- Return the clock to the original date before the change.
- Start the server.
See also: