Shared space management (on-premises)

When logging into UFT Mobile as an operator, you have access to the Operator console where you can define and manage all shared spaces. The Operator console is not visible to users with admin or user roles. This section is relevant only for on-premises deployments of UFT Mobile.

In this topic:

• Shared spaces
• Operator management
• Licenses
• Global settings
• View system logs

Shared spaces

In Management > Shared Spaces, operators can create and manage shared spaces. The shared space details, status (active or inactive), and the administrator/s for each shared space are displayed.

A DEFAULT shared space (ID 999999999) is created automatically, and the default operator user (admin@default.com) is assigned as the administrator for this shared space.

For more about shared spaces, see Shared spaces (on-premises).

As an operator, use this page to:

Create new shared spaces (tenants)	Click . Enter a unique name for the new shared space. Provide the email of its administrator, or the login name for an LDAP user. Note: An LDAP user must perform an initial login to UFT Mobile before being assigned as an administrator.
Rename shared spaces	To edit a shared space name, hover over a shared space name in the grid and click the name in the grid.
Remove shared spaces	Hover over a shared space name in the grid, and click . Note: You cannot reuse the name of a removed shared space.
Activate or deactivate shared spaces	You can deactivate a shared space by clicking . This enables you to block access to a share space. When you deactivate a shared space, the shared space data is kept. If needed, you can reactivate a shared space by clicking the icon again.
Add or remove shared space administrators	In the grid, hover over a shared space name and click . Click and provide the administrator’s email and set a password. For LDAP users, you only specify the login name. To remove an administrator, click the remove button adjacent to the administrator you want to remove, and confirm the deletion. Note that when you remove a administrator with an Operator role from a shared space the users still appears in the Operators list. Two remove an Operator, open the Operators page, hover over the user, and click the Remove button.

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Operator management

In Management > Operators, operators can manage the following:

Add new operators	Click . Enter a user name or email for the new operator.
Reset password	In the grid, hover over an operator whose password you want to reset, and click to open the User Details dialog box. Enter a new password for the user along with your own password.
Remove operators	In the grid, hover over an operator and click Remove .
Reset passwords for locked users	A list of the users locked out of their account is shown . To reset a password for a locked user, click Reset Password and specify one of the listed users. You can also reset passwords for users who have forgotten their passwords.

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Licenses

You manage licenses globally in the Operator console in the Licenses tab. In the Licenses tab, you can view license capacity across all shared spaced. You can add new licenses or view the number of active licenses, their expiration dates, their capacity, and the license type.

For more details, about licenses, see License installation and management.

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Global settings

In the Global Settings tab, operators set and update the global settings that will be available across all shared spaces.

General	Enable WebSocket Security: When this setting is enabled, all testing tools and integrated products connecting to UFT Mobile must use an execution key for authenticating the connection. For details, see Access key management. Single Sign-On logins: The Single Sign-on Init string is mandatory for integration with the ALM extension for UFT Mobile. Paste in the value of the COMMUNICATION_SECURITY_PASSPHRASE flag from ALM Site Administration. If you leave this field empty, single sign-on will not work. For details, see UFT Mobile wizard. If you modify the SSO Init string, make sure to log out and log in again for it to take effect. Collection of usage data: When this setting is enabled, you can download CSV reports from the console to evaluate the usage of your lab resources. Note that if this setting is disabled, shared spaces will not be able to collect usage data.
Proxy setting (web access)	The proxy settings let you specify the name, port, and credentials of the proxy server required to access the web.
LDAP integration	Organizations that use LDAP to manage their user accounts, can let users access UFT Mobile with their LDAP credentials. Note: The shared spaces feature must be enabled before enabling LDAP. For guidelines for working with LDAP users, see Use UFT Mobile with LDAP. To use secure LDAP (SSL), see Configuring UFT Mobile for secure LDAP. Considerations when using LDAP: When you change the Enable/Disable LDAP mode, you must restart the UFT Mobile server for them to take effect. The User Search Filter setting indicates the form of the LDAP query used to find a user during login. It must include the pattern {0}, which is replaced with the user name when a user logs into the Cloud Service Management Console. If you specify CN={0}, it uses the CN to log in. If you specify mail = {0}, it uses the email.
Autopass License Server configuration	When using a time-based device hours license, after installing the AutoPass license server, specify the details of the AutoPass server machine in this section.

For other settings configured by the administrator, see the Administration tabs.

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View system logs

Operators can download the server log files. In the Operator console, hover over the icon and select Collect logs. Server logs include actions performed by operators on shared spaces, such as create, rename, and deactivate. You can download all logs, or the latest logs. Latest includes the two latest logs of each log type only. For example, if there are 3 service log files, only service.log and service-1.logwill be included.

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