1. Click Add Tenant .

2. Enter a unique name for the new tenant, and add a description (optional).

3. Enter the credentials of the admin user for managing that tenant and click Save. The tenant is added to the Tenants list, and the following information is displayed in the Tenant Details tab:

   • Tenant details: unique tenant ID, creation date, status, LoadRunner Enterprise version.

   • Database and schemas: Database name, Admin Schema, Tenant Lab Schema, Super User, Schema User, DB Server Name, Tenant Repository Path, Tenant Login URL.

Click the Connect link in the grid to connect directly to a tenant.

Alternatively, you can copy the tenant's login URL from the Tenants grid (Copy URL ) or the Tenant Details page to a browser, and bookmark the link.

Note: You can only connect to a tenant that has an Active status.

Removes a LoadRunner Enterprise tenant from the Tenants grid (its details are deleted from the server). This does not delete the tenant database schemas and file repository from the database and you can restore the tenant if necessary. For details, see Remove and restore tenants.

You can upgrade tenants to a later version of LoadRunner Enterprise. The Tenant State and Version are updated to reflect the upgrade state and the new version. For details, see Upgrade tenants.

Note: Only a single tenant that is in Completed state, and that has not been upgraded to the latest LoadRunner Enterprise version, can be upgraded at a time.

You can deactivate a tenant by selecting it and clicking Deactivate or by changing its status to Inactive in the Tenant Details page. This enables you to block access to a tenant. When you deactivate a tenant, the tenant data is kept. If needed, you can reactivate a tenant by clicking Activate or by changing its status to Active.

Note:

• Changing tenant status is allowed only if all the selected tenants have the same status. You cannot change the status of the default LRE tenant.

• We recommend that you deactivate a tenant before you change any data that may cause inconsistency for connected users. Users that are currently connected to the tenant cannot perform any new actions.

• Deactivating a tenant may affect active runs.

Click Add User and enter a user name, password, and email for the new Site Management user, and set the user's status (active or inactive). Only active Site Management users can log onto Site Management.

Note: When you create Site Management users, you need to add them to LoadRunner Enterprise Administration as Site Admin users before they can log onto LoadRunner Enterprise Administration and configure lab resources for the tenant. For details, see Define a Site Admin user.

You can deactivate a Site Management user by selecting it and clicking Deactivate or by changing its status to Inactive in the User Details page. This enables you to block access to a Site Management user. When you deactivate a Site Management user, the user's data is kept. If needed, you can reactivate a Site Management user by clicking Activate or by changing its status to Active.

Note: There must be at least one active Site Management user at all times.

In the grid, click the user name link of a Site Management user whose password you want to reset to open the User Details page. Enter a new password for the Site Management user.

In the grid, select a Site Management user and click Delete User .

Note: You can only delete the default LRE Admin user from Site Management after another Site Management user has been created.

Click Check Server to run the server checks. This displays the current state of the server, and whether the last performance, connectivity, configuration, and installation check passed or failed.

To view the status of each step of the server checks, click the name link of the LoadRunner Enterprise tenant server in the grid, and select Check Server Status. This includes the category and sub-areas in which the feature checks the server, the expected and actual results, status, and errors (if an error occurred during the check).

You can change the state of the server by selecting it and clicking Non-Operational in the Server Details page. This enables you to block access to a server. You can make the server available by changing its state to Operational.

In the grid, select a Site Management user and click Delete Server .

To view a log, select a log type (W3WP or LRE Core API) and the specific file to display.

Each row in the log displays an event with its severity level (Error, Warning, Debug, and Info), date and time that the event occurred, and the text message that was generated during the event. Events are listed in chronological order with the most recent one being listed at the top.

You can drill down on each event to see the following:

• Raw Message. This is the same information as Message in an easy to read format.

• Stack Trace (available in LoadRunner Enterprise version 2023 only). Stack trace is unavailable by default for security reasons. If you want to display stack trace information in the Site Management console, you can enable it as follows:

  1. Navigate to <LoadRunner Enterprise server installation>\LRE_BACKEND and open the appsettings.defaults.json file.

  2. In the Logging section, add "ShowStacktraceInUi":"true".

Click Columns to display additional log information (Process, Thread, Logger, and Context).

You can display log files not located in the default log directory (provided they have the same format), by clicking Browse File and selecting a file, or by dragging and dropping the file on the grid.

When a log from a different directory is displayed, the default log selection fields at the top of the grid are unavailable.

To clear the grid and enable the default log selection fields, click Clear.

To filter the information being displayed in the grid, click and define a filter condition based on values of that field. For details, see Filter.

To export information displayed in the Logs page to an Excel file, click Export to XLS . Data displayed in the Logs page is saved to an Excel file and downloaded to the Downloads folder of the client user.

To download a log file, click Download Selected File . This file contains all the data from the selected log file.

• Delete Host. Deletes the selected host. For details, see Delete hosts.

• Check Host. Checks the connections to the selected host. For details, see Check connections to testing hosts.

• Reconfigure Host. Reconfigures the selected host. For details, see Reconfigure hosts.

• Reboot Host. Reboots the selected host. For details, see Restart hosts.

• Move to Tenant. Moves the selected host to another tenant. For details, see Move hosts to a tenant.

Delete Server. Deletes the selected server. For details, see Check the tenant server.

Delete User. Deletes the selected user. For details, see Create and manage Site Management users.

Delete Cloud Account. Deletes the selected cloud account. For details, see Delete a cloud account.