Collaborate in ALM Octane

When working on a backlog item or a pipeline run failure, whether investigating, testing, or opening a defect about it, you may want to communicate with other users related to this item. You can discuss new or known issues, find out whether someone is handling the issue, prompt an investigation, or discuss changing the priority of an item.


You can send emails directly from an ALM Octane entity to other users. The email contains information about the entity as well as a link to the entity in ALM Octane. For details, see Notifications and emails.

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If you mention someone in a comment they receive a notification about it and can respond. For details, see Notifications and emails and Comment on items.

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If your administrator Set up Slack integration for your workspace, the Chat w/ Slack button is enabled for backlog items and pipeline run failures. For details, see Set up Slack.

Click Chat w/ Slack to create a Slack channel for an item or open an existing channel. The first time you click this button, Slack requests authentication. This is not required for subsequent Slack chats.

  • In a backlog item, click Chat w/ Slack in the Details tab. ALM Octane opens a Slack channel with this item's author and owner.

  • In a pipeline run's Builds or Tests tab, click Chat w/ Slack . ALM Octane opens a Slack channel with all the users whose commits were included in the pipeline run.

If the administrator approved publishing ALM Octane data on Slack channels, ALM Octane sends information from the backlog item to the channel.

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Handling simultaneous changes

ALM Octane uses optimistic locking to prevent data loss when users make changes to the same entity concurrently. If your changes include a field that was modified by someone else before you saved, you are prompted to refresh the entity from the server and make your changes again. Click Refresh and restore to reload the entity from the server instead of just undoing your changes.

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See also: